The Research
The real cost of
a missed call.
These aren't guesses. Across the trades, the data on unanswered calls tells the same story, and it's more expensive than most owners think.
lost per year by the average contractor to missed calls.
The pattern is simple: when your phone goes unanswered, the customer doesn't wait. They dial the next name on Google. A single HVAC or plumbing job is worth $650–$2,400 on average, and the ones you miss add up fast. Callvia answers every one, so the job stays yours.
Run Your Numbers
See what your line is losing.
A few quick questions and your business number. We run a live carrier lookup, then apply the research above to estimate what those missed calls are costing you every month.
People who already know you are more likely to wait or call back. New callers usually just try the next name on Google.
Used once for a live carrier lookup. Never called, texted, stored, or shared.
Features
Every call answered.
Every job still yours.
Callvia handles your phones so you never have to lose a customer because you were too busy to answer every call. Sounds professional. Every job comes back to you.
Appointment Booking
Turn it on and your receptionist offers your open times, puts the job on your calendar, and confirms it with the caller before hanging up.
Lead Capture
Names, phone numbers, addresses, and job details, collected and confirmed while the caller is still on the line. Nothing written on the back of a receipt.
Urgency Detection
Your receptionist works out what the caller needs and how urgent it is in the first few seconds, so a burst pipe never gets handled like a routine quote.
Urgent Call Routing
When a call needs a real decision, Callvia connects the customer straight to you. Can't pick up? It texts you the details instantly, flagged urgent. Your customers never get stuck with a robot that can't help.
Call Summaries
The moment a call ends you get a summary by text and email: who called, what they need, and their number. No more digging through voicemail.
Custom Call Handling
Your greeting, your hours, your instructions. We build the receptionist around how you already run the business, so callers hear what you would have told them.
How It Works
Done for you.
Built around you.
We Get You Set Up
A real person walks you through the whole thing. We connect your existing business number, build out your receptionist, and test it before you ever go live. No software to figure out on your own.
AI Answers Every Call You Want It To
You choose what it answers: every call that comes in, only the ones you miss, or just nights and weekends. Switch it on or off whenever you want, in a couple of taps, and change your mind as often as you like. You can always pick up yourself. Callvia covers the calls you don't.
You Get the Lead, You Close the Job
However you set it, the lead still ends up with you. If a call needs you right then, Callvia transfers it straight to your cell. If you're busy, you get a text and an email with who called, what they need, and their number. No middleman, no lost job.
Who It's For
Built for
the Trades.
A missed call is a missed job. Callvia answers every call you want it to, and texts you the lead the moment something needs your attention. You stay in control of every customer.
Call It and Try to Break It
This is a live Callvia receptionist set up for a home services contractor. Call it right now and see exactly what your customers experience. Ask it anything. Try to confuse it. See how it performs before you commit to a single thing.
Get Started
Your phones should work
even when you can't.
Stop losing opportunities. Start capturing every call, every lead, every time.
or book a live demo